Jobs

Essential Functions

1. Reports
   • Work monthly litigation report provided by area manager; code/note Oracle accordingly.
   • Handle Tax Dockets and DWOP hearing dockets.
2. Document Production
   • Prepare and E-file Petitions, Amended Petitions, Disclaimers, Notices of Court Docket Settings, Notices of Cancellation, Interventions, and Judgments.
   • Review document information (party info, tax account info, property situs/legal description).
   • Code Oracle and ACT, mail documents to defendants, and upload all documents to the digital file room.
3. Address Research
   • Use integrated software and internet tools to locate defendants and necessary parties for citation issues, bad address returns, and improper service.
4. Issue Citations/Citation by Posting
   • Prepare and E-file Citations and Citation by Posting.
   • Prepare Motions & Orders for Appointment of Attorney Ad Litem upon issuance.
5. Forward Out-of-County Citations
   • Mail citations to appropriate constable or sheriff’s department with cover letter.
   • Enter citation costs into Oracle.
6. Handle Inquiries
   • Respond to inquiries regarding tax account status, payoffs, suit information, and payment agreements.
7. Phone Support
   • Answer taxpayer calls and handle inquiries from attorneys, lienholders, and title companies.
8. Other Duties
   • Perform all other duties as assigned to assist taxpayers, attorneys, and area managers.

Physical Demands & Work Environment

1. Frequently required to sit, speak, and listen.
2. Occasionally required to walk, use hands, and reach with arms.
3. Must occasionally lift and/or move up to 15 pounds.
4. Specific vision abilities required, such as the ability to adjust focus.

Non-Essential Functions

1. Proficiency in Microsoft Office programs.
2. Experience with Title, Tax, Appraisal, E-filing, and Oracle is a plus.

Knowledge, Skills & Abilities

1. Efficient time management and ability to multitask.
2. Strong organizational and problem-solving skills.
3. Keen attention to detail.
4. Professional communication skills, both verbal and written.
5. Ability to work in a high-volume, fast-paced environment.
6. Reasonable computer skills, including Microsoft Word and Excel.
7. Initiative and ability to prioritize responsibilities.
8. Professional demeanor and ability to work with diverse personalities.

Special Requirements

1. High School Diploma required; College Degree is a plus.
2. Experience with Title, Oracle, and E-filing preferred.
3. Must be able to work a 40-hour week, including occasional rotating Saturdays.