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Administrative Assistant


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Serif
Monospace

Job description

The primary purpose of this position is to: Responsibly handle all processes related to correspondence, pay plans, credit cards and assist all other admins and clerks as needed.

Responsibilities: 

  1. Handle and respond to correspondence, faxes and e-mails for multiple clients.
  2. Submit daily report to Client regarding Disputes, Bankruptcy’s and Death Certificates.
  3. Forward correspondence/spreadsheets to Clients.
  4. Research validation of debt requests and act as client liaison to rather required documents to submit to debtor’s per their requests; Prepare response letters to debtor’s disputes and consumers letters
  5. Daily removal/updating of accounts for any new Clients as needed.
  6. Support call center staff requests regarding account maintenance
  7. Keep track of and order supplies as needed.
  8. Assist with any client duties when needed.
  9. Assist with Client backlog as needed.
  10. Other duties as assigned/needed such as entering fees for pre/post dockets and review and approve letter checklists

Qualifications:

  1. High School Diploma or GED.
  2. Must be able to efficiently navigate through the CUB’S system.
  3. Well organized in handling/processing correspondence.
  4. Proficient knowledge of Microsoft Office.
  5. Excellent communication, both written and verbal.
  6. Time management skills – proper usage of time and scheduling to get tasks done in a timely manner.

  • Max. file size: 300 MB.
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